Sunday 23rd May marks a hugely important day in the Widnes Vikings calendar, as supporters are allowed back into the DCBL Stadium to watch the club for the first time in over a year.
A limited capacity, which will include all Season Ticket holders, will be able to attend the fixture against Whitehaven to finally get their rugby league fix in person.
With government guidelines allowing spectators at sports events from Monday 17th May onwards, tickets for our three eligible home fixtures between then and the potential lifting of restrictions are now available to book.
You can see full details on how to book your seat below.
All you need is the email address the tickets were booked on, and our online system will automatically assign the correct amount of tickets per game to your account.
Select the fixture you would like to book your seat for, click on the area of the North or West Stand you’d like to sit in and then pick seats which match your party size. Please only pick an area that matches your party size, e.g. if you have three tickets select an area that has three seats available next to each other and not one that has four, five or six.
Once you have selected your seat, checkout and you will be sent an E-Ticket via email (check you spam/junk folder) and can either use this ticket on your mobile device or print it at home.
Further down this page you will see a step-by-step video guide which takes you through the process of booking your seat online, and how to book multiple games at once.
Season Ticket holders can visit the Stadium Shop on Wednesday between 10am and 4pm to book their seat for the London Broncos fixture if they haven’t already.
Supporters are allowed to sit in groups no larger than six, which can be a mix of households, however the only way to book social bubbles will be through contacting the club via email on firstname.lastname@example.org.
In your email, please provide the information for all six supporters and the email address that you would like to receive all six tickets to. It will then be the booking lead’s responsibility to distribute these tickets to the supporters individually so they are able to gain entry to the stadium.
Please do not attempt to book a group of six online if it is made up of different households and orders, because this will only be possible via our ticketing staff. For example, if you select three seats from a group of six and tell a friend to book the other three seats in that area, the remaining seats will show up as unavailable.
If you block booked all three fixtures or have already requested a bubble and are yet to receive your tickets, please send an email reminder to email@example.com.
For the next two home fixtures, Season Ticket holders will have until 5pm on the Wednesday before the fixture to secure their seat.
After this cut-off point, any remaining tickets will then be sold as general sale by the club and will be available to purchase online for non-Season Ticket holders.
This will only be available online and not in-store, with the general sale expected to begin on the Thursday before each of the next two home fixtures. Please keep an eye on our news section on this website and our social media pages for information on when the general sale of tickets is live.
Supporters born on, or after, 1/9/2002 will be classed as a Junior, with those born before that date being classed as an adult. Concessions are those aged 65 and older, with the prices as follows:
Season Ticket holders can find our step-by-step video guide on how to book your seats online below.
Season Ticket cards will be ready to collect from the Stadium Shop from Saturday 15th May, with postal orders expected to arrive in the coming days having been sent out at the end of this week.
Initially for these first three fixtures, your Season Ticket will not grant you access to the DCBL Stadium, and even though you can now collect your card this will not be used for the Whitehaven, London and Sheffield fixtures.
The only way to gain access to the Stadium on match day is upon production of your E-Ticket, either on your mobile device or a printed copy, and failure to supply this will result in you not being allowed to enter.
The reason for this is because all seating must be allocated and socially distanced, and your E-Ticket will contain all the relevant information regarding your seat number and which block you will be seated in.
Our Stadium Shop is open on Wednesdays and Saturdays, 10am-4pm, for you to collect your Season Ticket card and you can also book your seats for the upcoming home fixtures at the same time. You can find the Stadium Shop located next to the former ticket window on the South Stand at the top end of the car park, past main reception.
Ahead of the return of supporters to the DCBL Stadium, we have compiled some important information and guidelines which must be adhered to when attending the DCBL Stadium.
Please be aware that all of these measures have been put into place in order to keep everyone safe, abide by all of the government guidelines in place and are also a result of the independent SAG meeting.
Supporters are reminded to plan accordingly with regards to their arrival at the stadium and also with the weather, as you will not be able to move seats at any point.
All supporters, excluding under 11s and those medically exempt, are required to wear a mask at all times when visiting the DCBL Stadium. This includes while queuing to enter the stadium and when seated in the stadium. You may only remove your mask when eating or drinking.
Those medically exempt will be required to email the club stating this, while also providing proof of their exemption on the day. This is so stewards can issue you with a wristband and identify whether someone not wearing a mask is doing so because of their exemption.
Season Ticket holders will need to book their seat online for all three fixtures, with Season Ticket cards NOT granting you access to the stadium. This is because all seating is allocated based on the seats you select online, and this information will all be sent via email in an E-Ticket.
You will be sent a different E-Ticket for each fixture and production of this is the only way you will be able to enter the stadium. If you present your Season Ticket card and not your E-Ticket, you will not be able to enter the stadium.
For supporters who cannot order tickets online, we will be taking orders in person from our Stadium Shop, located on the South Stand past the former Ticket Window. Opening hours for the shop are 10am-4pm on Wednesdays and Saturdays only.
Tickets must also be booked in advance of the game, and there will no ticket booking on the day of the game.
Full details on how to book online will be released on Monday when our ticket booking system is live.
All Season Ticket holders will be given an entry time which they must stick in order to enter the stadium safely. This will be based upon the block that their tickets are booked in, and will appear on their E-Ticket.
These times must be adhered to, or entry to the stadium may be denied by stewards on the gate. The reasons for this is to avoid large queues gathering outside the stadium and attempting to all enter at the same time, which would make social distancing measures impossible.
We understand that some supporters may be forced to enter the stadium earlier than they would usually, but we’re hoping this is only a temporary measure while restrictions are in place.
Just as there will be a phased entrance to the stadium, there will also be a phased exit which will be done block by block for each stand.
When the full-time hooter sounds, please remain in your seat until stewards signal that it is safe for you to head towards the exits. For supporters needing or wishing to exit the game early, please inform your nearest steward and they will be able to assist.
Unfortunately, there will be no concourse bars open for our first fixture in front of supporters. This could be subject to change for future fixtures, and if any changes are made we will update supporters accordingly.
Supporters will be able to bring food and non-alcoholic drinks into the stadium, due to the closure of the Concourse Bars. These items must be kept in a clear and see-through bag, so that stadium staff can see the contents of the bag without performing a search.
Any type of bag that isn’t clear and see-through is not allowed. This includes rucksacks and handbags, as searching of bags will not be possible due to social distancing measures. Supporters with bags may be refused entry.
Toilets will be open but will be reduced capacity, with socially distanced queuing in place which will be stewarded on each concourse.
Access for disabled supporters and those with mobility issues will be granted through either Gate 2 or Gate 3, located in the North West and North East corners of the ground. Wheelchair seating can be accessed by both of these points, and supporters requiring wheelchair access must email firstname.lastname@example.org to book your seat.
Those with mobility issues who struggle ascending and descending stairs are asked to select their seats in the first three available rows of Block A or B in the North Stand. This way, you will be able to access through Gate 2 and will have limited stairs to deal with.
Please avoid booking tickets in the West Stand.
Supporters requiring a Carer Ticket will be able to book their seats online themselves, or can have their Carer do this on their behalf if needs be. All you will require to do so is the email address linked to the Season Ticket holder which was given when purchasing the ticket.
Alternatively, please email email@example.com with all the relevant information about your ticket and any special requirements.
Supporters looking to form a social bubble can email firstname.lastname@example.org with full information on their group, and we will book your seats for you up to a maximum of six. You will need to send over the names and email addresses of all supporters in your bubble, the stand you wish to sit in and inform us whether you’re booking for the Whitehaven fixture or all three.
We can confirm that all three fixtures against Whitehaven, London Broncos and Sheffield Eagles will be broadcast live on Our League, and that any Season Ticket holders unable to attend these fixtures can watch for free as usual. No extra steps are needed as long as you have redeemed your code which has given you access to the games already so far.
Streams are also available to purchase for non-Season Tickets holders through the usual avenues.
By booking a ticket and entering the stadium, you accept the code of behaviour and agree to abide by the guidelines set out in this document.
You can find the full code of behaviour below.
We have aimed to answer all questions regarding the return of supporters, and if your question has not been answered please email us at email@example.com.